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Managing cultural discomfort
- 1. Project No.2014-1-LT01-KA202-000562 Producedby Auxiliuminthe frameworkof Erasmus+project“.OpenProfessional Collaborationfor Innovation”. ThisprojecthasbeenfundedbyErasmus+programme of the EuropeanUnion.ThisOER reflectsthe viewsonlyof the authors,andthe Commissioncannotbe heldresponsible foranyuse whichmay be made of the informationcontainedtherein. How to manage cultural discomfort Task description: The case descriptionsmirrorhow we „talk“toourselvesabout ourselves aswell as aboutothers. Much of cultural discomforttakes placesinthe socalled“silentmind”.The silentmindworksbelow the level of ourawarenessandcausesusto react automaticallyorhabituallywithfeelingsand sometimeswithactions.Thishappens,forexample,whenpeople whoare differentfromusappear or do somethingwhichmakestheirdifferencesstandout. By workingonand dealingwiththe followingcase descriptionsyoulearnaboutyourself andyou benefitbyusingthe opportunitytoexchange withothershow theythinkandact. Thisactivityworks within5steps: Step1: Have a Look at the followingexamplesandimagineonhow youmightbe affectedina similarsituation. Step2: Reflecthowyou(might) reactinthisor a similarsituation? Step3: discussinonline forum withyourpeers(findthe online forumonmoodle). Step4: find yourwayondealingwiththese situations(madeuporreal life experiences). Step5: if youare not satisfiedwiththe solutionsbringyourcase oryour questionswithyouto the nextface-to-face trainingsession.There willbe time andopportunitytodiscusswithinthe whole group. Case description:Lee Mingis embarrassed whenshe musttalktoLester,a subordinate wholostan arm. She doesnotknowhow to lookat himor how to talkabout hislimitation.Asaresult,she rushes the meetingandavoidsgivingLesterbadnewsthatshe fearshe mightfindhardto take. ThingsI (might) feel orwaysI(might) react __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________
- 2. Project No.2014-1-LT01-KA202-000562 Producedby Auxiliuminthe frameworkof Erasmus+project“.OpenProfessional Collaborationfor Innovation”. ThisprojecthasbeenfundedbyErasmus+programme of the EuropeanUnion.ThisOER reflectsthe viewsonlyof the authors,andthe Commissioncannotbe heldresponsible foranyuse whichmay be made of the informationcontainedtherein. Case description:Hansfeelsafraidwhennegotiatingwith issupervisorHenry.Henryisamuch larger man thanHans and is froma differentethnicbackground.Whentalking toHanshe seemstostare. Hans findshimself avoidingHenryexceptwhenabsolutelynecessary. ThingsI (might) feel orwaysI(might) react __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Case description: Karl becomesangrywhenseveral of the peoplehe workswithchatteramong themselvesintheirnativelanguage.He suspectstheyare talkingandlaughingabouthimorjust wastingtime.He findshimself beingirritable withthem,avoidingthemandcomplainsaboutthemto others. ThingsI (might) feel orwaysI(might) react __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Maybe youhave a case on your own? Case description: __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ ThingsI feel orwaysI react __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________